Who we are
We are RoSA – and our website address is: https://rosasupport.org.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We currently do not allow the publishing of comments, and therefore this data will not be published in the public domain.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Hyperlinks to websites owned and operated by other organisations
RoSA cannot accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.
We use limited data, such as IP address (and an approximate location derived from that), to provide us with statistical information about website usage that helps us support future funding bids that deliver our services.
A visitor’s IP address and browser user agent string may be captured to help prevent malicious site usage, or hacking attempts to access any site admin areas. Depending on the type of site usage, records may persist for 30 days (e.g. access logs) or in some cases indefinitely (e.g. if malicious activity is identified, and / or action is required – such as blocking an IP address). If malicious behaviour is detected, an IP address may be temporarily or permanen
Who we share your data with
Our website provider
Your data (relating to your access to this site – e.g. IP address, user agent and HTTP request) may be available to our website provider, to enable us and them to deliver our services to you, obtain usage analytics / statistics, or provide security functionality for us.
Our website provider acts in accordance with GDPR regulations, and will only retain information for as long as necessary to fulfil the purpose for which is was collected. All personal information collected by our website provider is treated as confidential.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Standard access logs are retained for a period of 30 days, unless malicious or suspicious behaviour is detected (in which case, data such as IP addresses may be retained indefinitely, for the purposes of preventing repeat attacks).
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our security service can intercept bad traffic on our behalf and may capture your source IP if your computer is compromised and/or is used for illegal or malicious activities.