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General Enquiries

If you would like further information on the services that we provide or have a general enquiry, please contact us on 01788 551150 or use our online form to send us an email.

Make a Referral

RoSA encourages People to self-refer to our services. We understand that sometimes you may find this difficult, and so we also accept third party referrals on your behalf e.g. from SARC’s, GPs, mental health services, IAPT, schools, colleges, etc., as long as your consent has been given for the referral to be made. Access to RoSA’s services is confidential and we have created a secure online method for you to Make a Referral.

How to Refer

If you are referring yourself to RoSA service – please select Self-Referral, within our online form. If you are a professional, supporter or family member you can make a referral by selecting the Refer Someone option within our online form. However we would recommend that you:

  • Have spoken to the person about RoSA and who we are
  • They are aware that you are making the referral and why
  • You have their permission to contact RoSA and for us to contact them directly

What Happens Next…

When RoSA has received the referral we will arrange an appointment in order to determine the next stage of the process. It gives you a chance to meet us and for you to decide whether we are the right service for you.

Contact Information

Our Postal address is: ROSA, PO Box 151, Rugby, CV21 3WR
If visiting our office please call us for directions.

Office number: 01788 551150



The Helpline, 01788 551151 is available during weekdays and is manned by specially trained staff offering support to survivors, partners, families and carers who have been affected directly or indirectly by rape, sexual abuse and child sexual exploitation (CSE).

However, if you need to talk to someone immediately and our line is busy, you can also call the Samaritans on 116 123 or email or text SHOUT to 85258 (24/7 crisis text support).