Skip to main content

Helpline: 01788 551151


Confidentiality is the cornerstone of our service. The information you share with us is treated sensitively and is kept  private and confidential.

We do not record phone conversations or share your personal information with other agencies.

Exceptional circumstances:

We realise the importance of confidentiality for people accessing our service. However, to keep you safe, in exceptional circumstances if it is felt there is significant risk to you or to the welfare of a child or another vulnerable adult we may have to share information. In these circumstances we will always try and discuss this with you first and treat it with the utmost sensitivity for the safety of all concerned.

Thank you for your support

Home Office
Heart of England Community Foundation
People's Postcode Lotter
Ministry Of Justice
Big Lottery
Henry Smith Charity
Children in Need
Lloyds Bank Foundation